Shipping Related



  • What delivery channels to be supported in the store.


The EMS / DHL / UPS / FEDEX / TNT express and Post Air Mail (ePacket included) are supported here.

ePacket Service just fot United States,Canada,Australia,Russian Federation,United Kingdom,France,Norway,Israel,Ukraine.

Nehterland Post could for  Euro area and North American.

You can choose one of them as a appropriate shipping way when you are making an order in the store

Of course,you can send us an email if you have your own express account at dhl,ups,fedex,tnt and want to pay the shipping cost via your own account after the package arrived at your destination address.


  • Remote areas for shipping


There's something important need to pay attention when choosing the shipping way. the dhl/ups/fedex/tnt has its restricted remote area. If insist on shipping to a remote areas, you will have to pay extra high remote delivery costs.

There's a tips to solve the problem about shipping to remote areas. In most cases, the remote areas defined by different express are not the same. That means you could choose another express.

How to know whether destination area is a remote area ?  You can make a call to you choosed express at you local.

eg.  DHL has not any remote area in USA

eg.  EMS dosen't have any remote area in the world. So dosen't the Post.


  • Estimated shipping time of arrival 


To USA as a reference is shown in the table below. To other area is diiferent.

Express Channel

 Destination Area

Estimated time

DHL Express United States 4 ~ 8 days
UPS Express United States 4 ~ 8 days
TNT Express United States 4 ~ 7 days
Fedex Express United States 4 ~ 8 days
EMS  United States 12 ~ 20 days
Post Air Mail United States 25 ~ 35 days

         ePacket (USPS)                                             United States                                          15 ~ 23 days


  • Where to track the package 


You could track your package several days later after it's sent. There's some tracking website on line.

Channel Name website for Tracking via tracking number Remarks
dhl express /
tnt express /
ups express /
fedex express /
ems /
china post/(ePacket) (*0*)

(*0*)  -->   90% of the countries in the world does not support tracking information query after the package leaving China when via china post except ePacket. 

  • What to do when package arrive at your local.


 It's very important to leave your frequently-used phone number for delivery. When the package arrive at your local, the courier might call you for whether it's a right time to deliver it or for something about it.

About the post service: 

 Usually, the post station don't call you when you package arrive at the local post station.And it's kept for a long time by local post station till you call them for it.

About the express service:

 The courier will call you and deliver your package to the address your left with the order. please check the tracking info and the call from courier.


  •  Notice

If have any question about shipping, please don't hesitate to send us email. We will reply you with 24 hours.

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